Insurance Claim Management
We Handle Your Insurance Claim from Start to Finish
Dealing with an insurance claim after an accident can be stressful. At Prestige Collision Group, we simplify the process, manage all paperwork, and communicate directly with your insurance company. Whether you need collision repairs or guidance on a total loss claim, our team ensures a smooth, hassle-free experience. All you need to do is initiate the claim process and we take it from there.
What We Offer
Insurance Claim Management
Prestige Collision Group accepts all insurance. We have a Direct Repair Program for most insurance providers, including Alliance United, AAA, Mercury Insurance, Esurance, Wawanesa Insurance, Geico, Progressive, USAA, Liberty Mutual Insurance, Allstate, and more. We take care of every detail—from submitting your claim to working with the insurance company on your behalf. Our experts help you secure fair compensation and OEM-certified repairs.
Total Loss Help
If your car is deemed a total loss, we guide you through the process, explain your options, and help you get the best settlement possible. California law protects your right to choose where your vehicle is repaired. Under the California Insurance Code 758.5, insurance companies cannot require you to use a specific auto body repair shop, but they may recommend one. The decision is ultimately yours.
Determining whether a car is a total loss follows a standard formula: If the cost of repairs plus the salvage value exceeds the actual cash value of the vehicle, it is considered a total loss.
You can bring your vehicle to Prestige Auto Collision for an estimate or tow it directly to our collision center during business hours. Call us at (949) 581-3702 for assistance.
Certified Repairs
Our OEM-certified technicians repair your vehicle according to manufacturer standards. We use professional-grade tools, factory-approved parts, and industry-recognized techniques to deliver reliable results.
Our Process: Stress-Free Insurance Claim & Total Loss Assistance
Prestige Collision Group simplifies the insurance claim process, giving you a seamless experience from start to finish. Whether your vehicle needs repairs or qualifies as a total loss, we handle the details so you don’t have to.
Step 1
1. Claim Consultation
We assess your situation and explain your options. Our team reviews your insurance policy, helps you initiate the claim, and ensures you understand the process from the start.
Step 2
2. Insurance Communication
Prestige Collision Group works directly with most of the major insurance providers to streamline approvals. Our experts handle documentation, negotiations, and any additional insurer requests to prevent delays.
Step 3
3. Vehicle Inspection & Repair Plan
Prestige Collision Group is an I-CAR Gold Class-certified facility, and our estimators perform a thorough damage assessment and create a detailed repair plan following OEM procedures. We document everything for insurance approval, ensuring safe, high-quality repairs.
Step 4
4. Certified Repairs & Quality Control
Our I-CAR Platinum-certified technicians undergo ongoing training and use the latest manufacturer-approved techniques for collision repairs. The certification indicates our commitment to quality and precision so that repairs meet the highest industry standards. Throughout the process, we conduct multiple quality checks to guarantee safety, performance, and factory-level restoration.
Step 5
5. Post-Repair Inspection & Vehicle Return
Before giving your vehicle back, we perform a thorough post-repair inspection. This process includes safety checks, detailing, and system diagnostics to confirm that your car is fully restored and safe to drive. Once our final inspections are all complete, the vehicle is returned to you.
Why Choose Prestige Collision Group?
Full Insurance Assistance
We manage claims, paperwork, and approvals.
Total Loss Help
We guide you through the total loss claim process to ensure a fair settlement.
OEM-Certified Repairs
Your safety is our priority.
Rental Car Assistance
We coordinate rental cars for customers to provide a seamless experience.
Frequently Asked Questions
The time required for collision and auto body repair depends on the extent of the damage, the availability of parts, and the approval process with the insurance company. We provide a precise estimate after completing an inspection.
If repairs are not done to OEM standards or are performed improperly, lease returns may be impacted. Prestige Collision Group provides certified car collision repairs that meet manufacturer requirements. Our certified technicians follow industry standards and use OEM-approved techniques and parts to execute collision repairs.
Yes. Prestige Collision Group assists with documentation, negotiations, and ensuring you receive a fair payout from your insurance provider.
Get Stress-Free Insurance Claim Help Today
Avoid the frustration of dealing with insurance companies alone. Let us handle your claim so you can focus on getting back on the road.
