Privacy Policy
At Prestige Collision Group, which includes Prestige Auto Collision in Mission Viejo and Fabricate Auto Body in Lake Forest, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us—whether in person, over the phone, or through our website.
1. Who We Are
This Privacy Policy applies to the following locations:
Prestige Auto Collision
23726 Via Fabricante
Mission Viejo, CA 92691
(949) 581-3702
Fabricate Auto Body
26341 Dimension Drive
Lake Forest, CA 92630
(949) 859-8639
Together, these businesses operate under Prestige Collision Group.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, phone number, email address, mailing address
Vehicle Information: Make, model, year, VIN, and license plate number
Insurance Information: Insurance provider, claim number, policy details
Service Records: Repair history and estimates
Digital Data: If you use our website, we may collect information such as IP address, browser type, and usage data through cookies
3. How We Use Your Information
We use your personal information to:
Provide estimates and complete collision repairs
Communicate with you about your vehicle and services
Coordinate with your insurance provider
Maintain service records for your convenience
Improve our customer service and website
Comply with legal obligations
4. Information Sharing
We do not sell, rent, or lease your personal information. We may share your information only in the following situations:
With insurance companies to process claims
With service providers who assist with operations (e.g., towing, parts suppliers)
When required by law or to protect our legal rights
5. Your Choices
You can:
Request access to the personal data we have about you
Ask us to correct inaccurate or outdated information
Request that we delete your personal information (unless we are legally required to retain it)
To make any of these requests, please contact us using the information at the bottom of this policy.
6. Data Security
We take reasonable precautions to protect your information. While no system is completely secure, we use industry-standard methods to safeguard data both online and offline.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Prestige Auto Collision
(949) 581-3702
23726 Via Fabricante, Mission Viejo, CA, 92691
Fabricate Auto Body
(949) 859-8639
26341 Dimension Drive, Lake Forest, CA, 92630
